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Privacy Policy

Breakaway Experiences Privacy Policy  

Breakaway Experiences respects your privacy and is committed to protecting your personal data. This Privacy Policy is intended to describe for you, as an individual who is a user of Breakaway Experiences’ website or our services, that the information we collect, how that information may be used, with whom it may be shared.

Please read this Privacy Policy and our Terms and Conditions carefully to understand how any personal information collected by Breakaway Experiences is used. By using the Breakaway Experiences website, you are accepting the practices described in this Privacy Policy. If you have any questions about our privacy practices, please visit our  Contact Us page.

Information that you provide to us

Any personal information provided to/gathered at BreakawayExperiences.com is controlled by Breakaway Experiences Inc. While our business requires us to obtain personal information from you, we do not loan, sell, rent, or provide that information to any third party without your specific consent (except the financial institution that processes your payment and the experience provider).

When you purchase an experience, Breakaway Experiences needs to know your name, email address, address, credit card details and the recipient's name and email address. This information allows us to process and fulfill your order and to notify you of the status of your order. We may also ask for your telephone number, which enables us to contact you if there is an issue with your order. We may also use the information we collect to occasionally notify you about important changes to the website and special offers we think you'll may find of interest. If you would rather not receive this additional information you may advise us and unsubscribe at any time.

Information About Others

We may also collect and store personal information about other people that you provide to us. If you use our website to send others (relatives, friends, colleagues) an experience you are gifting to them or information that may interest them through our system, we may store your personal information, and the personal information of each such recipient. Breakaway Experiences will not share the personal information you provide to us with anyone, unless required by law, court order or to technically operate our services or our website.

Cookies

When you visit our website, we may assign your computer one or more cookies, to facilitate access to the website and to optimize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site such as the searches you conduct on our site, the web pages you visit, and the links you click. These "cookies" reside on the hard drive of your computer and you can usually modify your browser setting to decline cookies.  These "cookies" transmit no information to us about your computer or yourself.

How does Breakaway Experiences protect customer information? 

When you place orders or request additional information about our services, we use a secure server. The secure server software (SSL) encrypt all information you input before it is sent to us. Furthermore, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. We may occasionally request proof of identity before disclosing sensitive information to you.

Will Breakaway Experiences disclose the information it collects to third-parties parties?

Breakaway Experiences will not sell, rent or trade your personal information to a third-party. Breakaway Experiences' may provide aggregate statistics about our customers, traffic patterns, sales and related site information to reputable third-party vendors and these statistics will include no personally identifying information. We may employ other individuals and companies to perform functions on our behalf. Examples include fulfilling orders, providing customer services, sending postal mail and emails, delivering packages, removing duplicate information from customer lists, analyzing data, website upgrades, providing marketing assistance and processing credit card payments. Such companies and individuals will need to have access to personal information needed to perform these functions but cannot use it for any other purposes.

You acknowledge and agree that Breakaway Experiences is not responsible for and has no control over third parties that may be accessed or linked from the Website. You are encouraged to refer to the policies and statements adopted by such third parties related to the retention and use of personal information.

How you can access your information 

If you have an online account with us, you have the ability to review and update your personal information online by logging into your My Account. You can also review and update your personal information by contacting Breakaway Experiences.  More information about how to contact Breakaway Experiences please visit our Contact Us page.

Your ‘My Account’ Password

You will select a password and My Account username upon completing the registration process for purchasing and/or redeeming Breakaway Experiences’ experiences or gift certificates. You shall be solely responsible for maintaining the confidentiality of the username and password. You shall be responsible for all activities occurring on the Website pursuant to your username and password. You shall immediately notify Breakaway Experiences of any unauthorized use of your password, username or any other breach of security affecting this Website.

If you have any concerns or questions about the way in which your personal information is being processed, please reach out to us via our Contact Us page.